Price & Delivery Inquiry
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Terms & Condition
Please contact us via our website order form or directly at firstname.lastname@example.org for inquiries. Orders require a 50% non-refundable deposit to begin production and balance will be due prior to ship date. Our products will be ready to ship within the lead time specified. Lead times begin with receipt of payment and order details. Our products will ship when invoice is paid in full.
Because of the hand-made nature of our product, were are not able to offer returns.
Damages must be documented and reported within 10 business days of receipt. Both NVDM and HIJA studio are not responsible for repair or replacement of damages reported after this time. If damage has occurred in shipping all packaging must be retrained by receiver. Failure to do so may invalidate any claim.
We are not responsible for the following;
- damage caused by improper cleaning solutions or methods.
- damage caused by improper installation or assembly by the customer or the customer’ agent.
- damage caused by exposure to weather or improper environment.
- changes in the appearance of the un-lacquered finishes like brass and natural oiled wood. These are meant to age in appearance.
- any costs of installation removal, or re-installation.
- restoration or repair work
We ship worldwide. Prices vary according to destination and weight of parcels. Once we have received full payment, we will arrange shipping with our standard UPS Ground delivery service unless otherwise noted. For Express Priority shipping please contact us to make arrangements.
All of our shipping methods have tracking details, either sent with the Belgian Post, UPS, or our own transport for larger pieces. Once your order has been shipped, you will be emailed a tracking number so that you can follow your parcel. All packages are required to be signed for upon delivery. If you are not home, a card will be left in your letterbox. Please only supply us with a physical shipping address as we cannot ship internationally to a PO Box. If you have any questions regarding international shipping, please don't hesitate to contact us. Please note that if your item is held for custom clearance procedures, there may be delays beyond original delivery estimates.
CUSTOMS CHARGES ON INTERNATIONAL ORDERS
For deliveries outside a European Member State, depending on the destination you may have to pay additional taxes or import duties. NVDM or HIJA STUDIO will not be held responsible for any additional taxes or duties incurred by your country. Customs policies vary widely from country to country; contact your local customs office for more information.
AKUA textile is a derivative of an original watercolour painting; available in two colours.
Colours : Cobalt & Ivory
Screen in textile of Linen, Silk or Rubber
Structure in solid wood - Walnut or Ash
Solid Brass components
Height 180 cm x width 80 cm x depth 6 cmPrice & delivery inquiry
Terms & Conditions
Customisation upon request
6 - 8 weeks